wn777 Privacy Policy

1 What Information We Collect

We may collect your information in various ways. The types of information collected are described below:

1.1 Information You Provide

During account registration and use of the Services, you provide the following information:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• Identity verification documents (national ID or passport — only when KYC verification is required)
• Bank account details (for financial transactions)
• Any information provided when contacting us

1.2 Automatically Collected Information

When you use our Services, the following technical information may be collected automatically:

• IP address and geographic location (at country level)
• Browser type and version, operating system
• Device identifier information
• Date, time, and duration of access to the Services
• Pages you visited and click data
• Information collected through cookies and equivalent tracking technologies

1.3 Transaction Information

Records of all financial transactions related to deposits, withdrawals, and bonuses are stored in our systems. This includes transaction amount, date, method, and status.

2 How We Use Your Information

We use the information we collect for the following purposes:

1. To create, verify, and manage accounts
2. To provide, maintain, and improve the Services
3. To process and verify financial transactions
4. To monitor and enforce responsible gaming limits
5. To prevent fraud, money laundering, and other illegal activities
6. To meet legal and regulatory obligations
7. To communicate with you on important service-related matters
8. To inform you of applicable promotional offers and bonuses (on a consent basis)
9. To analyze and improve service quality and user experience
10. Age verification — to ensure the Services are available only to those aged 21 and above

We never sell your information to third parties.

3 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser. They are used for the following purposes:

3.1 Essential Cookies

These cookies are necessary for the core functionality of the Services. They maintain your login session, ensure security, and help the website operate correctly. These cookies cannot be disabled.

3.2 Functionality Cookies

These cookies remember your preferences such as language selection and other settings, personalizing your user experience.

3.3 Analytics Cookies

These cookies help us understand how many users are visiting the website and which pages they view most. This information is used to improve our Services.

Most browsers allow you to control cookies. However, disabling essential cookies may cause some parts of the Services to not function properly.

4 Sharing Information with Third Parties

We do not sell, rent, or share your personal information for commercial purposes. However, information may be disclosed in the following limited circumstances:

• Payment processors: Information is shared with bKash, Nagad, Rocket, Upay, and related banking partners only to the extent necessary to complete transactions.
• Technology service providers: We work with trusted technology partners for hosting, security, and service operations. They are required to process information only in accordance with our instructions.
• Legal obligations: Information may be provided to authorities as part of a court order, government directive, or legal process.
• Fraud prevention: Information may be shared with organizations that assist with anti-money laundering (AML) and fraud detection.
• Business changes: In the event of a company merger or acquisition, your information may be transferred; however, we will notify you in advance.

When sharing information with any third party, we ensure they are bound by a confidentiality agreement.

5 Data Security Measures

To keep your personal information secure, we have adopted industry-standard technical and organizational measures:

• SSL/TLS encryption: All communication between your browser and our servers is protected by 256-bit SSL encryption.
• Data encryption: Sensitive information at rest is stored in encrypted form.
• Access controls: Only authorized personnel can access the information they need.
• Regular security testing: Our systems are subject to regular security audits.
• Two-factor authentication: An additional layer of protection is provided for account access.
• Firewall and intrusion detection: Systems are in place to detect and prevent unauthorized access attempts.

However, data transmission over the internet is not completely risk-free. We make every effort to protect your information, but we cannot guarantee 100% security.

6 Data Retention Period

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by legal obligations. Specific retention periods are given below:

• Active account data: For the full duration that the account remains active.
• Closed account data: May be retained for a defined period after account closure to meet legal and regulatory requirements.
• Financial transaction records: Retained for a defined period in accordance with financial regulatory authority guidelines.
• KYC documents: Retained for a defined period after account closure in accordance with applicable law.

After the defined retention period, we securely delete or anonymize your information.

7 Your Personal Data Rights

You have the following rights regarding your personal information:

• Right of access: The right to request what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (this may not apply where legal obligations exist).
• Right to restrict processing: The right to request restrictions on how your information is processed in certain circumstances.
• Right to portability: The right to receive your information in a structured, readable format.
• Right to object: The right to object to certain processing of your information.
• Right to opt out of marketing: The right to withdraw from promotional communications at any time.

To exercise any of these rights, please contact us at the address below. We will respond to your request as quickly as possible.

8 Protection of Minors

wn777 Services are intended only for those aged 21 and above. We do not knowingly collect any personal information from minors. An age verification process is followed at the time of registration.

If we become aware that we hold information belonging to a minor, we will immediately delete that information and close the associated account. If you believe a minor is using our Services, please notify us.

9 Data Transfer and Storage

Servers and systems used to operate our Services may be located in various countries. Your information may be transferred to or processed in a country that does not have the same data protection laws as Bangladesh.

For such transfers, we ensure that appropriate safeguards are in place to protect your information, such as contractual confidentiality obligations and technical protective measures.

10 Third-Party Services and Links

Our platform may include content from game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi. These providers have their own privacy policies that apply to their respective services.

We are not responsible for the privacy practices of these third parties. We recommend reading the relevant privacy policy before using their services.

11 Changes and Updates to This Policy

We may update this Privacy Policy from time to time. When significant changes are made:

• We will update the revision date on this page.
• You will be notified at your registered email address for important changes.
• Your continued use of the Services will be considered as acceptance of the updated policy.

We recommend that you review this page regularly. If you do not agree with the updated policy, please contact us and stop using your account.

12 Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us:

We are committed to resolving your privacy-related concerns. Protecting your rights is one of wn777's top priorities.